Checker Mobile Surveyor – Privacy Policy
1. Introduction
This Privacy Policy explains how Checker Mobile Surveyor (the “App”) collects, uses, stores and protects your information. The App is provided free of charge to anyone who holds an account with our checker-soft mystery shopping platform. By installing and using the App, you agree to the practices described in this policy.
2. Information We Collect
2.1 Account information
When you sign in, we collect the information associated with your checker-soft account, including your email address and any other profile details you provide (such as your name).
2.2 Camera and photos
The App uses your device camera so you can capture photos or other media as part of a mystery shopping assignment (for example, store visits, products, or receipts). Camera access is used only when you choose to take a photo within the App.
2.3 Location data (GPS)
The App uses your device’s GPS location to verify that you are at the assigned location when completing a survey or visit, and to match you with relevant assignments. Location is accessed only for these purposes.
2.4 Survey and assignment data
We collect the answers, notes, photos, timestamps and other content you submit while completing assignments.
3. How We Use Your Information
We use the information we collect to:
- Authenticate you and manage your checker-soft account
- Assign, display and verify mystery shopping visits and surveys
- Confirm that visits were completed at the correct location and time
- Process and review the reports and photos you submit
- Communicate with you about your assignments and account
- Maintain, secure and improve the App and our services
- Comply with legal obligations
4. Device Permissions
The App may request the following Android permissions:
| Permission | Why it is needed |
|---|---|
| Camera | To capture photos and media for assignments |
| Location (GPS) | To verify visit location and show nearby assignments |
| Internet / network access | To securely send and receive data from our servers |
You can grant or revoke these permissions at any time in your device’s Settings > Apps > Checker Mobile Surveyor > Permissions. Please note that some features of the App may not work without them.
5. No Sharing With Third Parties
We do not share, sell, rent or trade your personal information with third parties. Your data is used only by us to operate the App and the checker-soft mystery shopping service. We may disclose information only if required to do so by law, court order or a valid request from a public authority.
6. Data Security
We take the security of your information seriously. We use SSL/TLS encryption to protect data transmitted between the App and our servers, and we use encryption to protect stored data. While no method of transmission or storage is completely secure, we work to protect your information using industry-standard safeguards and limit access to authorized personnel only.
7. Data Retention
We keep your information for as long as your checker-soft account is active or as needed to provide our services, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete or anonymize it.
8. Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw camera or location permissions at any time through your device settings
To make a request, contact us at the email address below. We will respond within a reasonable time.
9. Children’s Privacy
The App is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above and, where appropriate, notify you through the App or by email. Continued use of the App after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Checker-Soft Mystery ShoppingEmail: info@checker-soft.com
Website: https://www.checker-soft.com
Address: 1 Arba Agudot Street, Hadera, Israel
Phone: +972 4 622 81 49